PRODUCT FAQS

CAN I INSTALL A HEATSTRIP® MYSELF?

Yes. Most HEATSTRIP® models (except THH3200A & THX3600) are supplied with a lead and plug and can be plugged into a standard domestic 10 amp power point. The brackets supplied will allow you to fix the heater to the ceiling or angled down on a wall.When you plug the unit into a standard power point, the heater will take approx. 5-10 minutes to heat up to 100% capacity.If you are installing mulitple heaters or would prefer a finish without the exposed cords, all units can be hardwired by a licenced electrician. If you choose to have the unit hardwired, we would recommend the use of the HEATSTRIP® TT-MTM controller, which gives you additional temperature control (High/Medium/Low) and Timer (1/2/4 hour) functions.

WHAT ARE THE PRICES FOR THE HEATSTRIP® OUTDOOR HEATERS?

The RRP’s for the HEATSTRIP® Classic heaters range from $529 to $799, while the HEATSTRIP® Max heaters are priced at $799 for Model THX2400 and $999 for Model THX3600 (pricing applies to Australia only). For more information on your closest outlet, please refer to the “Where To Buy” section.

What is Radiant and Convective heat?

Radiant heating involves the direct transfer of heat to objects through infrared waves. Convective heating involves heating the air surrounding objects within a space.RADIANT HEATING Radiant heating involves the direct transfer of heat to objects and people through infrared waves. Radiant heating heats the surfaces of the objects themselves, whilst convection heating heats the air in between the objects. Radiant heaters produce an even heat using minimal energy requirements because they do not require fans to distribute heat in the same way as convective heaters do. In large open indoor spaces, radiant heating is extremely efficient and effective as it provides targeted warmth to the people and objects below, and allows zoning of the heat. Radiant heat is the only viable option for heating outdoor spaces where there is considerable air movement.CONVECTIVE HEATING Convective heating involves heating the air surrounding objects within a space. Utilising natural air movement, convection heating can be a quick and effective method for heating small enclosed, well insulated spaces such as bedrooms, living rooms, classrooms and offices. However, convective heating can be an impractical and inefficient means of heating large open spaces with high ceilings and poor insulation such as halls, libraries, shops, large classrooms, restaurants, open plan offices and studios etc., as the heated air rises to the ceiling or is lost through poor insulation, rather than remain in the area that people occupy.

Why choose HEATSTRIP® radiant heaters?

Many conventional heaters rely on convection heating which works by heating the surrounding air. As there is typically constant air movement in an outdoor or open indoor area, this can be quite impractical for these areas, as this heated air can easily blow away with natural air movement. Radiant style heaters transfer heat directly to objects through infra-red waves heating the surface of the objects themselves, whilst convection heaters heat the air in between objects. HEATSTRIP® electric radiant heaters are more effective within an outdoor or indoor area because they provide targeted warmth directly to the people and objects in their path. The radiant heat of HEATSTRIP® can provide effective and energy efficient comfort heating for outdoor and indoor open areas. HEATSTRIP® has successfully enabled many entertainment venues such as restaurants, pubs and clubs to utilise their outdoor dining areas day and night, through all seasons. Within your workplace or business, HEATSTRIP® can provide comfort heating for designated outdoor smoking and leisure areas, as well as for workstation spot heating in factories, warehouses and showrooms. Within your home, HEATSTRIP® can provide comfort heating for undercover alfresco dining and BBQ area, patios, verandas, courtyards and balconies. HEATSTRIP® heaters are Australian designed, engineered and manufactured, with local support and service, offering you the assurance that you are purchasing a quality product.

Which product do I need?

Please view the product table here.

What are the running costs for an outdoor heater?

RUNNING COST COMPARISONS

In many instances, patio heaters powered by gas bottles are used as an outdoor heating source.

The hourly running costs are considerably less as with HEATSTRIP® you never have to worry about running out of gas – no refilling; no unattractive gas bottle to waste space; no gas emissions and HEATSTRIP® actually improves the value of your property.

As per the below table, using a HEATSTRIP® instead of a standard gas patio heater can save you between 75% and 90%. on your running costs. For example, HEATSTRIP® Classic model THH2400A (2400W) costs 48c per hour to run, compared with $2.77 for bottled gas. This is an 83% saving.

HEATSTRIP® CLASSIC

RUNNING COST OUTDOOR GAS HEATER HEATSTRIP® ELECTRIC RADIANT HEATER
THH 1500A THH 1800A THH 2400A THH 3200A
PER HOUR* $2.77/hour $0.30/hour

(30c per hour)

$0.36/hour

(36c per hour)

$0.48/hour

(48c per hour)

$0.64/hour

(64c per hour)

PER YEAR** $498.60 $54.00 $64.80 $86.40 $115.20

Notes: Calculations of hourly running cost for an outdoor gas heater is based on $25.00 average to fill a 9kg gas bottle and average running time of 9 hours. $25.00 / 9 hours = $2.77 per hour

* Electricity tariff used in calculations is 20 cents/kW

1.5 kW x 20 cents = 30 cents per hour 1.8 kW x 20 cents = 36 cents per hour

2.4 kW x 20 cents = 48 cents per hour 3.2 kW x 20 cents = 64 cents per hour

** Calculations of yearly running cost are based on 180 hours usage

180 hours x $2.77 = $498.60 yearly running cost for outdoor gas heater

180 hours x $0.48 = $86.40 yearly running cost for Model THH2400A

HEATSTRIP® MAX

The table below shows the operational cost comparison between HEATSTRIP® Classic and a bottled gas outdoor heater.

RUNNING COST OUTDOOR GAS HEATER HEATSTRIP® Max ELECTRIC RADIANT HEATER
THX 2400 THX 3600
PER HOUR $2.77/hour $0.48/hour

(48 cents per hour)

$0.72/hour

(72 cents per hour)

PER YEAR $498.60 $86.40 $129.60

Notes: Calculations of hourly running cost for an outdoor gas heater is based on $25.00 average to fill a 9kg gas bottle and average running time of 9 hours. $25.00 / 9 hours = $2.77 per hour

*Electricity tariff used in calculations is 20 cents/kWh

2.4kW x 20 cents = 48 cents per hour

3.6kW x 20 cents = 72 cents per hour

**Calculations of yearly running cost are based on 180 hours usage

180 hours x $2.77 = $498.60 yearly running cost for outdoor gas heater

180 hours x $0.48 = $86.40 yearly running cost for Model THX 2400

180 hours x $0.72 = $129.60 yearly running cost for Model THX 3600

Where to buy?

Look at Where to Buy in Australia here

How do I heat my outdoor area?

For the majority of outdoor applications, the most effective method is to spot heat a table or similar area. The below diagrams provide an easy selection guide for the approximate model and quantity of heaters required to heat common residential table settings.Please refer to HEATSTRIP® Product Manual and Quick Reference Guide in the Product pages for more detailed information.Using HEATSTRIP® Classic (THH-A Range):Note: These selections are based on HEATSTRIP® Classic being mounted at 2.4m from the floor in an undercover fully enclosed outdoor area.Using HEATSTRIP® Max (THX range):Note: These selections are based on HEATSTRIP® Max being mounted at 2.7m from the floor in an under enclosed outdoor area.

Do I need a Thermofilm controller?

The majority of the Thermofilm heater range is supplied with a standard 10amp lead and plug, which you can simply “plug and go”, without the need for an electrician.

NB: The exceptions are the HEATSTRIP® Classic THH3200A and HEATSTRIP® Max THX3600 as these both units require hard wiring. Therefore, a 15amp flex lead ONLY is supplied with these products.